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Warranty Information

 

AMG warrants that all products are free from defective material and workmanship and, subject to the conditions set forth below, agrees to repair or replace any part of a product that proves defective by reason of improper workmanship or materials without charge for parts and labor.

To obtain warranty service, you must first obtain a RMA (Return Merchandise Authorization) number by calling us at 800-272-7771.

MEMORY
Lifetime free replacement of defective modules with AMG. 30-Day money back guarantee on all memory products. We will provide advance replacement of defective parts. All our memory modules are warranted to be free from electrical or manufacturer defects for the life of the original owner. This warranty is void and does not apply if the memory module has been modified, abused or subject to static or electrical charges. AMG is not responsible for damage to equipment, property, program loss or costs associated with computer or data recovery. AMG will not reimburse consumers for installation or service charges for any reason. Lifetime is defined as the lifetime of the product on the market. Outdated technology is not covered by lifetime warranty if the item is no longer available on the common market as a new product.

ALL OTHER COMPUTER HARDWARE
AMG provides a 30-Day money back guarantee on unopened items, with 15% restocking fee for opened and non-defective returns. After 30 days the products carry the warranties of their respective manufacturers. Warranty policies vary by manufacturer, inquire for more details. AMG is not responsible for damage to equipment, property, program loss or costs associated with computer or data recovery. AMG will not reimburse consumers for installation or service charges for any reason. ALL ITEMS NOT RETURNED IN ORIGINAL PACKAGING IN GOOD CONDITION OR HAS MISSING ITEMS, SUCH AS INSTRUCTIONS, SOFTWARE ETC. OR DAMAGE TO BOX WILL BE SUBJECT TO A 20% RESTOCKING FEE OR A $30.00 REPACKAGING FEE.

ALL COMPUTER SOFTWARE
30-Day money back on unopened items. No refund or credit for opened software.

CREDITS
Item being returned for credit must be returned within 30 days of purchase date. ALL ITEMS NOT RETURNED IN ORIGINAL PACKAGING IN GOOD CONDITION OR HAS MISSING ITEMS, SUCH AS INSTRUCTIONS, SOFTWARE ETC. OR DAMAGE TO BOX WILL BE SUBJECT TO A 20% RESTOCKING FEE OR A $30.00 REPACKAGING FEE.

RMA RETURNS POLICY
It is our goal to always provide outstanding service to our customers. For most items we will send a replacement in advance at no charge to you.  You have 30 days to get the defective product back to us. If the product is not returned within 30 days your account will be billed for the outstanding balance. Please view the Return Procedures to return products back to AMG.

RMA (Return Merchandise Authorization)
Before items can be returned, a RMA number must be obtained. Products returned without RMA # will be refused by AMG and will be returned to you at your expense. If you believe there is a problem with your item, please call us toll free at 800-272-7771 between the hours of 9:00 a.m. and 5:00 p.m. eastern standard time.

LEGAL  | TERMS

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