AMG warrants that all products are free
from defective material and workmanship and, subject to the conditions set
forth below, agrees to repair or replace any part of a product that proves
defective by reason of improper workmanship or materials without charge for
parts and labor.
To obtain warranty service, you must
first obtain a RMA (Return Merchandise Authorization) number by calling us
at 800-272-7771.
MEMORY
Lifetime free replacement of defective modules with AMG. 30-Day money back
guarantee on all memory products. We will provide advance replacement of
defective parts. All our memory modules are warranted to be free from
electrical or manufacturer defects for the life of the original owner. This
warranty is void and does not apply if the memory module has been modified,
abused or subject to static or electrical charges. AMG is not responsible
for damage to equipment, property, program loss or costs associated with
computer or data recovery. AMG will not reimburse consumers for installation
or service charges for any reason. Lifetime is defined as the lifetime of
the product on the market. Outdated technology is not covered by lifetime
warranty if the item is no longer available on the common market as a new
product.
ALL OTHER COMPUTER HARDWARE
AMG provides a 30-Day money back guarantee on unopened items, with 15%
restocking fee for opened and non-defective returns. After 30 days the
products carry the warranties of their respective manufacturers. Warranty
policies vary by manufacturer, inquire for more details. AMG is not
responsible for damage to equipment, property, program loss or costs
associated with computer or data recovery. AMG will not reimburse consumers
for installation or service charges for any reason. ALL ITEMS NOT RETURNED
IN ORIGINAL PACKAGING IN GOOD CONDITION OR HAS MISSING ITEMS, SUCH AS
INSTRUCTIONS, SOFTWARE ETC. OR DAMAGE TO BOX WILL BE SUBJECT TO A 20%
RESTOCKING FEE OR A $30.00 REPACKAGING FEE.
ALL COMPUTER SOFTWARE
30-Day money back on unopened items. No refund or credit for opened
software.
CREDITS
Item being returned for credit must be returned within 30 days of purchase
date. ALL ITEMS
NOT RETURNED IN ORIGINAL PACKAGING IN GOOD CONDITION OR HAS MISSING ITEMS,
SUCH AS INSTRUCTIONS, SOFTWARE ETC. OR DAMAGE TO BOX WILL BE SUBJECT TO A
20% RESTOCKING FEE OR A $30.00 REPACKAGING FEE.
RMA RETURNS POLICY
It is our goal to always provide outstanding service to our customers. For
most items we will send a replacement in advance at no charge to you. You have 30 days to get the defective product
back to us. If the product is not returned within 30 days your account
will be billed for the outstanding balance. Please view the
Return Procedures to return products back to AMG.
RMA (Return Merchandise Authorization)
Before items can be returned, a RMA number must be obtained.
Products returned without RMA # will be refused by AMG and will be returned
to you at your expense. If you believe there is a problem with your item,
please call us toll free at 800-272-7771 between the hours of 9:00 a.m. and
5:00 p.m. eastern standard time.